SuperDial: Automated AI Insurance Verification
SuperDial's AI-powered virtual agent places insurance verification calls on your behalf so that you can focus on what matters most: providing care to your clients.
About
Healthie’s integration with SuperDial enables offices to automate their outbound healthcare phone calls. Gone are the hours wasted on hold - instead, a virtual agent will place the insurance verification calls on your behalf and write the results back to Healthie.
By integrating Healthie and SuperDial, your business can:
By integrating Healthie and SuperDial, your business can:
- Set up a customized insurance verification script that will be used by a virtual agent to obtain the required insurance information
- Free up time and money spent on payer phone calls
- Focus on providing exceptional care while SuperDial handles the busywork
Integration Details
When you integrate with SuperDial, you will have access to the SuperDial portal where you can:
- View a list of your patients
- Customize a script based on your office's needs
- Click "Verify Insurance" for a selected patient
- View the status of a patient's insurance verification
- View the insurance results in a table, as a PDF, and as a file automatically added to Healthie in the patient's Charting Documents
Data
Completed Insurance Verification
Completed Insurance Verification
Data
Client Insurance Information
Client Insurance Information
Media
Features
Customized Scripts
Create customized scripts catered to your specific use case. You can also ask questions conditionally based on previous answers, or mention specific details from the client's insurance information.
Detailed Results Views
Insurance results can be viewed in 3 different ways:Â
- Table on the SuperDial portal
- Detailed results PDF on the SuperDial portal
- Detailed results PDF in the client's Documents in Healthie's Charting tab
Quality AI Virtual Agent
Our AI virtual agent is trained to understand the questions you're asking and deliver quality results fast.
Next Steps
Work with SuperDial
In order to activate this integration, you'll need a signed contract with SuperDial.Â
Fill out the Activate a Partner Form
Let both teams you're ready to activate the integration by using this form link.
FAQ
The typical turnaround time is 2 business days.
Yes, SuperDial is fully HIPAA-compliant.
