About
Candid Health is the revenue cycle automation platform for modern healthcare providers. The API-first platform uses rich data sources and automation to detect, prevent, and fix claim issues. Companies like Tia, Nourish, Thirty Madison, Favor and Ophelia trust Candid as their billing partner to avoid costly mistakes early and make proactive, revenue-generating business decisions. Healthie’s integration with Candid Health enables businesses streamline claims submissions. The integration results in modern healthcare providers being compensated efficiently and empowers them to scale their products and organizations more seamlessly.
Integration Details
Today's integration automatically sends Candid completed CMS1500s from Healthie. You should see a "Send to Candid" button on the CMS1500s page when the integration is activated. Today, no information is flowing back to Healthie.
By integrating Healthie and Candid Health, your business can:
By integrating Healthie and Candid Health, your business can:
- Easily exchange data between Healthie and Candid Health via an API integration.
- Decrease the time it takes for claims to be submitted to payers.
- More easily manage providers, chargemasters, and fee schedules.
- Utilize a custom rules engine, flexible work queues, EDI/ERA enrollments, and real-time reporting.
Data
CMS1500s
CMS1500s
Data
CMS1500s
CMS1500s
Media
Features
Next-gen Rules Engine
Comprehensive Reporting
Next Steps
Work with Candid
In order to activate this integration, you'll need a signed contract with Candid.
Fill out the Activate a Partner Form
Let both teams you're ready to activate the integration by using this form link.
FAQ
In today's integration, CMS1500's completed in Healthie can be sent to Candid. Today, no information is flowing back to Healthie.
You can find our support documentation at https://support.joincandidhealth.com/hc/en-us
Since the partnership is via API, data transfer is instantaneous, so you should see your claims in Candid immediately after clicking the “Send to Candid Health”. In some cases it could take a little longer, but if you don’t see the claims in Candid within 10 minutes of clicking the button, please reach out to hello@gethealthie.com for support.
A CMS 1500 can be created directly within Healthie. Learn more here.
Currently you’ll need to create a CMS 1500 first before you can send a claim to Candid. An upcoming release, will include a feature that allows for the auto creation and sending of a claim.
Candid Health leverages Change Healthcare as a clearinghouse. As part of getting set up with Candid, they will manage the enrollment process with Change for you.
