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Power up operational efficiency by automating your clinical activities in Healthie

Awell is a low-code platform used by clinical and product teams to design, improve and integrate clinical workflows into their tech stack.

Learn More About Healthie

Developed By

Developed by Partner

Available for Healthie Plan

Group
Enterprise

Requires White Label Purchase

No

Requires Healthie API Purchase

No

Additional Fee From Healthie

No

Support

# of Healthie Customers

5-19

About

The Problem Awell Solves

Are your clinical and product experts spending time mapping care flows in Miro or Lucidchart? Writing protocols in Google docs? If so, you’re having challenges with one or both of the following:

  • Some of these flows live on as Google docs, PDFs & Flowchart and used as such in clinical practice, resulting in operational inefficiencies and potential clinical errors.
  • Some flows are hard-coded in patient and care team apps by the engineering team, resulting in slow time to market and a low ability to iterate.
Awell solves these problems by enabling your teams to design, operate and continuously improve your care flows with minimal engineering lift. Watch a demo of the Awell solution here.

Bring automation, care, and workflows to the next level with Awell.

Integration Details

With this integration, you can:

  • Start an Awell care flow based on events (webhooks) happening in Healthie.
  • Get data from Healthie into Awell care flows to enrich your flows and use the data in conditional logic, personalized reporting, score calculations, ...
  • Push data back or perform actions in Healthie triggered by an Awell care flow.

Connecting Healthie to your Awell care flows opens up limitless possibilities for automating, standardizing and coordinating care. Several Healthie customers use Awell for use cases such as:

  • Patient onboarding
  • Send pre-consultation questionnaire to patient based on consultation date
  • Send an automated charting note to Healthie based on a form filled in by a patient/care team member
  • Send automated chat messages via Healthie to patients based on input in the care flow (e.g. “Your consultation data is scheduled for 9 November at 3:30 PM ET, please don’t forget to list your medication before the consultation using this form)
  • Automated follow-up
  • Task coordination for care team members
  • …and more

At this time, there is no charge for the integration and the integration itself takes 2 minutes (no joke).
Data

Webhooks and APIs

Webhooks and APIs

Awell
Awell
Data

Care Flow Events

Care Flow Events

Features

Drive operational efficiency and streamline your care flows: Low-code clinical workflow automation platform

  • Drag & drop editor: Build care flows independently
  • 120+ validated questionnaires: Conduct thorough assessments covering various health conditions
  • Scoring algorithms: Efficient decision-making
  • If-this-then-that logic: Personalize patient care
  • Audit logs: Maintain care flow adherence

Engineers maintain full oversight over care flows without having to hardcode them

  • Get APIs to orchestrate flows: Enhance data interoperability
  • Sync care flows as code in SCM: Fully own your care flows
  • Conduct testing & customization: Mitigate risks and ensure reliability
  • Leverage change management functions: Publish care flows with confidence

Media

Next Steps

Fill out the Activate a Partner Form

Let both teams you're ready to activate the integration by using this form link.

Awell Bootcamp!

If you’d like to explore further and get your “mind spinning by imagining all the possibilities you can achieve with Awell” (direct quote from one of our users!), we offer free bootcamps with access to our Solution Engineers, where you go from 0 to production-ready use cases in less than 2 days!

Work With Awell

In order to activate this integration, you'll need a signed contract with Awell.

Reviews

Write your own review

Testimonials

  • Michael St.Claire
    Chief Architect/ CTO

    “Awell has created a platform that enables non-technical team members to easily create and manage complex care flows without the cost of internal development, while still providing engineering teams the tools to integrate with complex internal business systems.”
  • EJ Gennrich
    Care Program Manager at Better Health

    ”Awell's platform has been a game-changer for us. It's empowering to independently design and tweak our care flows, integrating perfectly with our in-house portal."
  • Amy Coltman
    Product Lead at Mindler

    ”Awell has allowed us to focus more on patient care, leading to better outcomes and a more compassionate approach to mental health care. The time saved has also contributed to a more positive work environment, reducing stress and enabling the team to focus on innovation and mission-driven goals.”
  • Ellen Su
    Chief Product Officer at Wellinks

    “What truly stands out is the empowerment Awell gives to our clinical operations staff. They can independently create and manage workflows, bypassing the need for IT team intervention.”
  • Niv Shochat
    CEO at Medcase

    “Before Awell, our team mapped customer care flows on Miro boards and then they got integrated into our tech stack by our IT team. With Awell, our operations team can now rapidly adjust these flows, enhancing our service efficiency and quality while reducing the burden on our IT team.“

Resources

FAQ

Yes, the Awell platform is HIPAA compliant.

- PII & PHI data is stored in a graph database (to support orchestration) and in Elastic (to support analytics) on Google Cloud servers. You decide how much PII/PHI data you want to share with us, our product can also work with completely anonymous patients.
- Our stack is hosted on Google Cloud and can be deployed in several geographical locations for compliance reasons.
- Our deployments are regional, so by design the data never leaves the region.
You can easily access and pull all care flow-related data, such as the no. of patients who filled in a form, from our Google BigQuery instance into your BI tool for better visualization of care flow compliance and informed decision-making
Yes! Aside Healthie, we can also integrate with homegrown tools and connect with other 3rd party apps like Twilio, Dropbox Sign, Zendesk, and more – allowing you to cover all aspects of clinical operations easily. 

See a full overview here: https://www.awellhealth.com/extensions
If you’d like to explore further and get your “mind spinning by imagining all the possibilities you can achieve with Awell” (direct quote from one of our users!), we offer free bootcamps with access to our Solution Engineers, where you go from 0 to production-ready use cases in less than 2 days!

Developed By

Developed by Partner

Available for Healthie Plan

Group
Enterprise

Requires White Label Purchase

No

Requires Healthie API Purchase

No

Additional Fee From Healthie

No

Support

# of Healthie Customers

5-19