Dock Health
Now integrated with Healthie, Dock Health connects people, systems, and information to transform the experience of your teams and the patients you serve.
About
Trusted by thousands of healthcare teams and professionals, Dock Health drives visibility and accountability throughout the care continuum by delivering workforce collaboration and workflow automation that improve patient outcomes. Integrated with Healthie EMR, productivity platforms and communication tools, Dock uses task management to streamline processes, accelerate care delivery, optimize workforce resources and accelerate organizational outcomes. As the administrative hub for healthcare, Dock connects people, systems, and information to transform the experience of your teams and the patients you serve.
A few areas of focus:
Administrative Hub: Dock’s real-time task management platform consolidates disparate productivity tools into one shared, dynamic interface. Capture, assign, manage, and complete the myriad of tasks and processes associated with care delivery.
Universal Use Cases, Infinite Possibility: From intelligent billing workflows to referral management, new patient onboarding to chronic care coordination, Dock’s workflow automation engine powers the efficiency and accountability necessary for organizational health and improved patient outcomes.
Care Team Collaboration: As the care team’s shared collaboration platform, Dock reduces administrative burnout, eliminates care delays and errors, and enhances the patient’s overall experience. Clinicians know exactly where their patients are in their care journeys, fostering greater provider satisfaction, better connection with their patients, and deeper engagement in the care plan.
Use Dock's standalone browser-based platform or integrate it with Healthie for greater impacts and efficiencies.
A few areas of focus:
Administrative Hub: Dock’s real-time task management platform consolidates disparate productivity tools into one shared, dynamic interface. Capture, assign, manage, and complete the myriad of tasks and processes associated with care delivery.
Universal Use Cases, Infinite Possibility: From intelligent billing workflows to referral management, new patient onboarding to chronic care coordination, Dock’s workflow automation engine powers the efficiency and accountability necessary for organizational health and improved patient outcomes.
Care Team Collaboration: As the care team’s shared collaboration platform, Dock reduces administrative burnout, eliminates care delays and errors, and enhances the patient’s overall experience. Clinicians know exactly where their patients are in their care journeys, fostering greater provider satisfaction, better connection with their patients, and deeper engagement in the care plan.
Use Dock's standalone browser-based platform or integrate it with Healthie for greater impacts and efficiencies.
Integration Details
Integration Overview
- The new integration between Dock Health and Healthie enables teams to better manage the administrative and operational tasks associated with reliable patient care
- Dock Health drives workforce efficiencies and resilience with the industry's only HITRUST-certified work management platform for secure patient-contextual task management and workflow automation
- Organizational, provider and patient impacts range from workforce optimization to operational excellence to more highly reliable care and improved collaboration among teammates
Integration Use Cases
- Within Healthie, new orders and events can trigger patient-specific workflows in Dock, automating certain tasks, communication to care team members, and even status updates
- Healthcare teams accelerate and improve processes like billing/scheduling, referral management, care transitions, chronic care management, new patient onboarding, and more
- Sync patient demographics in realtime from Healthie to Dock Health for patient-contextual collaboration
Documentation
Healthie’s partnership with Dock Health enables healthcare organizations to drive more efficient operations and more reliable patient care. This partnership results in healthcare teams reducing time spent on administrative and operational tasks (and the associated costs), powering the flow of information across systems and people, and ultimately delivering improved patient experiences that lead to better outcomes.
Incorporate Dock into Proprietary Platforms
Our API offering is now live, and available for any Healthie customer with a Dock Health account. As your business evolves and scales, you can customize any component of Dock with our comprehensive API.Â
Data
Patient Demographics
Patient Demographics
New Patient Created
New Patient Created
Data
Dock Patient Profile
Dock Patient Profile
New Patient Onboarding Tasks
New Patient Onboarding Tasks
Media
Features
Secure Task Management
Dock Health is foundationally HIPAA-compliant, for everyone, at every level. No expensive enterprise plans required. Say goodbye to sticky notes and never drop a ball again with our powerful and intuitive task management tools that keep the care team on the same page.
Healthie Integration
Turn on the Healthie and Dock Health integration with support from the Dock Crew – a professional service team dedicated to your team’s automation and interconnectivity needs.
Workflow Automation from Healthie + Productivity Tools
Time-saving automations take care of manual or error-prone tasks for you—so you can get back to what you do best.Â
Chat & Messaging
Collaborate across teams and organizations with secure HIPAA-compliant chat and messaging.
Next Steps
Schedule a Demo
Learn about Dock's off-the-shelf functionality and user experience with a brief 30-minute demo. The team can also answer any questions you may have related to our APIs and custom functionality. Schedule here.
Fill out the Activate a Partner Form
Let both teams you're ready to activate the integration by using this form link.
Resources
FAQ
Yes, the data that flows between Healthie and Dock Health through the integration is dynamic and instantaneous.Â
Dock Health is a subscription-based platform with pricing options to serve the needs of every size and specialty healthcare organization. More information can be found at www.dock.health/pricing.Â
To leverage the Healthie-Dock Health integration, customers engage with Dock Health's professional services team to integrate the platforms or issue API keys. Solutions are built on customer automation and integration needs and the goals of the organization.
To leverage the Healthie-Dock Health integration, customers engage with Dock Health's professional services team to integrate the platforms or issue API keys. Solutions are built on customer automation and integration needs and the goals of the organization.
This integration is bidirectional. Off-the-shelf functionality enables a deep link into Dock. Building with Dock, a writeback to Healthie can be enabled as per customer needs. i.e. Create a patient record.
